Privacy Policy
Effective Date: 27/06/2025
Last Updated: 09/06/2025
At Trawingg, operated by AKMSP Enterprises (OPC) Private Limited, your privacy is our
priority. This Privacy Policy outlines how we collect, use, protect, and disclose your information
when you use our website or mobile application.
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information:
• Full Name
• Contact Number
• Email Address
• Postal Address
• Government ID details (for travel purposes)
b) Payment Information:
• Credit/Debit card details (processed through secure third-party gateways)
• UPI or net banking information (never stored on our servers)
c) Travel Preferences & Booking History:
• Trip dates, locations, and preferences
• Booking records with airlines, hotels, or bus operators
d) Device & Usage Information:
• IP address, browser type, operating system
• App usage data, device type, and location (with consent)
2. How We Use Your Information
We use your information to:• Process bookings and payments
• Send booking confirmations and updates
• Provide customer support
• Improve website/app performance
• Send promotional or service-related communications (you may opt out anytime)
• Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
• Service Providers: Airlines, hotels, bus operators for completing your bookings
• Payment Gateways: For secure transaction processing
• Legal Authorities: When required by law, regulation, or legal process
• Affiliated Partners: Who assist in business operations, under strict confidentiality
4. Data Security
We implement industry-standard encryption and security measures to protect your data.
However, no method of online transmission or storage is 100% secure, and we cannot guarantee
absolute security.
5. Your Rights
You have the right to:
• Access, update, or delete your personal data
• Withdraw consent for non-essential processing
• Request data portability (if applicable)
• Lodge a complaint with a data protection authority
You can contact us at support@trawingg.com to exercise these rights.
6. Cookies and Tracking
We use cookies and similar technologies to:
• Improve your browsing experience• Analyze traffic and usage patterns
• Remember user preferences
You may disable cookies via your browser settings, but this may impact functionality.
7. Third-Party Links
Our platform may include links to external websites. We are not responsible for the content or
privacy practices of these sites.
8. Children’s Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect
personal data from minors.
9. Policy Updates
We may revise this policy from time to time. The updated version will be posted on our website
with a revised “Last Updated” date.
Trawingg is a modern day AI enabled domestic and international online travel booking platform, designed to redefine the way people travel the world.